Question 1

Why am I not getting any vapour?

Accepted Answer

There could be a couple of reasons for this. First check if the battery needs charging. If it’s fully charged then try a new Refill or Capsule. If you’ve done both these things, and it’s still not working, then the battery could need replacing - they do need to be replaced after around 300 charge cycles.
If you have replaced the battery and the issue continues, please call our customer service team on 1800 200 633 and we’ll be happy to help.

Question 2

How do I know when my device is out of e-liquid?

Accepted Answer

When there isn’t enough e-liquid in your device, you may experience something called dry burn. This is an unpleasant burnt taste and is caused by the wick of the vaping device not being properly saturated.
Logic Compact uses clear e-liquid pods that just click in. To see how much e-liquid there is left, simply pop out the capsule and check the level.Logic PRO uses clear e-liquid capsules that pop in. A convenient window in the device allows you to see how much e-liquid you have left.-->Logic LQD has an easy refillable tank. The clear tank allows you to see how much e-liquid is left, and refill it quickly.Logic CURV use simple e-liquid tips. If you experience dry burn or a lack of flavour, it’s time to replace the e-liquid tip.

Question 3

How long do Logic batteries last?

Accepted Answer

All Logic batteries last up to 300 charge cycles (approximately 12 months) before they need replacing.
Logic Compact batteries last up to 24 hours before they need recharging.Logic LQD batteries last up to 8 hours before they need recharging.Logic PRO batteries last up to 24 hours before they need recharging.Logic CURV batteries last up to 5 hours before they need recharging.-->

Question 4

How does voltage affect vaping?

Accepted Answer

Voltage is one of the factors that effects the amount of vapour you get.
The greater the voltage, the higher the temperature, meaning more vapour. Logic CURV and Logic Compact all have fixed power settings - 3.7 Ohm.
Logic LQD is an open tank device that allows you to select from two power settings high (4.2P Ohm) and low (3.7 Ohm). This allows you to customise your vaping experience.

Question 5

Do your products contain nicotine?

Accepted Answer

Our products contain nicotine, information regarding the nicotine strength is clearly marked on the product packaging.
Logic Compact pods are available in 10 flavours and 6mg, 12mg and 18mg nicotine strengths.
Logic PRO capsules are available in 10 flavours and 12mg and 18 mg nicotine strengths.-->
Logic LQD squeezy bottles are available in 10 flavours and 6mg, 12mg and 18mg nicotine strengths.
Logic CURV e-tips are available in 2 flavours and 12mg and 18mg nicotine strengths.

Question 6

What device do I need to vape?

Accepted Answer

Logic offers a range of different devices.
Logic Compact is a pocket-sized vape that uses pre-filled e-liquid pods. There are no buttons or controls, and the e-liquid pods simply click in, letting you swap between different flavours in seconds. Choose from 10 flavours: Tobacco, Toasted Tobacco, Menthol, Berry Mint, Red Cherry, Strawberry, Melon, Chai, Blueberry and Mixed Berries.
Logic LQD is a refillable tank vape with adjustable voltage control, so you can easily customise your vape. Top up the tank with the squeezy LQD e-liquid bottles, with the extended nozzles ensuring an easy, no-spill top up. Choose from 10 flavours: Tobacco, Roast Tobacco, Menthol, Berry Mint, Red Cherry, Strawberry, Blueberry, Vanilla, Watermelon, and Citrus Mint.
Logic PRO is a convenient vape pen that uses pre-filled e-liquid capsules. Each capsule has a built in heating coil, saving on cleaning and maintenance. Choose from 10 flavours: Roast Tobacco, Menthol, Berry Mint, Citrus Mint, Red Cherry, Strawberry, Watermelon, Blueberry and Vanilla.-->
Logic CURV is instant use e-cigarettes that use simple e-liquid tips in Menthol and Tobacco. Just snap in an e-tip and you’re ready to vape.

Question 7

What flavours are available?

Accepted Answer

Logic offers a variety of e-liquids and refills. The range of flavours available depends on the device.
Logic CURV is available in Tobacco and Menthol flavour.
Logic Compact pods come in Tobacco, Toasted Tobacco, Menthol, Berry Mint, Red Cherry, Strawberry, Melon, Chai, Blueberry and Mixed Berries. They also come in a range of different nicotine strengths.
Logic PRO capsules come in Tobacco, Roast Tobacco, Menthol, Berry Mint, Citrus Mint, Red Cherry, Watermelon, Strawberry, Blueberry and Vanilla flavours, and are available in a range of different nicotine strengths.-->
Logic LQD squeezy bottles come in Tobacco, Roast Tobacco, Menthol, Berry Mint, Citrus Mint, Red Cherry, Strawberry, Watermelon, Blueberry and Vanilla flavour, and are available in a variety of nicotine strengths.

Question 8

How do I clean my Logic LQD?

Accepted Answer

To ensure your Logic LQD device works properly, it should be cleaned regularly to prevent build up. We recommend cleaning the tank every time you switch flavours or replace your atomiser. To clean, follow these steps:
1. Ensure the mouthpiece is screwed onto the tank.
2. Hold the device upside-down and unscrew the tank from the atomiser.
3. Fill the tank with water through the underside of it. Use your finger to cover the bottom side of the tank and shake.
4. Turn the tank over to pour out the water.
5. Repeat step 3 and 4 to ensure the tank is clean.
6. Wait until the tank is dry before reassembling the device.
7. Wash your hands with soap and water.

Question 9

What should I do if it looks like my Logic LQD e-liquid bottle was already opened?

Accepted Answer

DO NOT use Logic LQD e-liquids if the seal on the bottle appears to have been broken.

Question 10

How do I top up my Logic LQD device with e-liquid?

Accepted Answer

1. Unscrew the mouthpiece from the LQD tank.
2. Insert the nozzle of the LQD e-liquid bottle through the silicone barrier of the tank.
3. Fill the tank, ensuring you don’t go over the silicone seal.
4. Screw the mouthpiece back onto the tank.

Question 11

Can I use my Logic LQD while it's charging?

Accepted Answer

Logic LQD devices should not be used while they are charging.

Question 12

How long does the Logic LQD battery last before I need to recharge it?

Accepted Answer

Logic LQD batteries last up to 8 hours before they need recharging.

Question 13

How do I know when my Logic LQD battery is charged?

Accepted Answer

The activation button will flash 3 times to indicate that charging has begun. It will turn green when the battery level is high, and it will stop glowing when the device is fully charged.

Question 14

How do I change the Logic LQD atomiser?

Accepted Answer

1. Unscrew the battery and tank from the atomiser you want to replace.
2. Drop 8 drops of e-liquid into the semi-circular hole at the top of the atomiser in order to lubricate the cotton inside.
3. Screw the new atomiser onto the tank, then screw the battery on. 
Replacement atomisers are available online in packs of 3.

Question 15

How do I recharge my Logic LQD battery?

Accepted Answer

To charge, insert the charger cable into the USB port at the bottom side of the battery.

Question 16

When do I need to change the Logic LQD atomiser?

Accepted Answer

If your Logic LQD device is fully charged and has enough e-liquid but still isn’t working, your atomiser may need replacing.

Question 17

How long does the Logic Compact battery last before I need a replacement?

Accepted Answer

Logic Compact batteries will last for around 300 charge cycles (approximately 12 months) before they will need to be replaced, although this will depend on how the battery has been used and how you have recharged it.

Question 18

Why have the prices on the Logic website changed?

Accepted Answer

Prices on logicvapes.ie have changed today to reflect the reduction in VAT from 23% to 21%.

Question 19

Where can I buy Logic products?

Accepted Answer

You can buy Logic products on this website and have them delivered straight to your door. Visit the Shop to see the range of products available. Logic is also available to buy at thousands of stores nationwide, including supermarkets, convenience stores and petrol stations.

Question 20

What's an e-liquid?

Accepted Answer

It’s the liquid inside an e-cigarette – typically made up of nicotine, flavourings and a carrier, such as propylene glycol or glycerol to ‘carry’ flavourings in the vapour. Once heated, the e-liquid turns into a vapour that you can inhale. Most e-liquids contain nicotine, although you can buy nicotine-free versions. Logic products use pharmaceutical-grade nicotine and food-grade flavourings.

Question 21

What does the LED light mean on my Logic Compact?

Accepted Answer

Logic Compact batteries will last for around 300 charge cycles (approximately 12 months) before they will need to be replaced, although this will depend on how the battery has been used and how you have recharged it.

Question 22

Are all nicotine products being banned?

Accepted Answer

Menthol and capsule cigarettes are affected by the ban, however, menthol flavoured e-liquids will still be available after May 20, 2020.

Question 23

When does the menthol ban take effect?

Accepted Answer

The menthol ban comes into force on May 20, 2020.

Question 24

Is menthol e-liquid being banned?

Accepted Answer

Menthol flavoured e-liquids are not affected by the ban.

Question 25

What does the LED light mean on my Logic Compact?

Accepted Answer

The LED light shows the status of the device as follows:
Vaping: LED illuminated white
Low battery: LED flashes 10 times
Charging: LED gradually lights on and off
100% charged: LED illuminated white whilst connected to the charger
Turned off: No LED light

Question 26

What quality standards are Logic made to?

Accepted Answer

Logic has excellent quality standards. All of Logic's products are stamped with the CE mark, demonstrating that all products meet the applicable EU safety and environmental requirements. Together with governments and other e-cigarette manufacturers, Logic works hard to develop a regulatory framework with robust industry product standards.

Question 27

Why is the LED light of my device flashing?

Accepted Answer

Normally this means you need to charge it up – especially if it only flashes when you’re trying to inhale. If charging doesn’t stop the flashing, the battery might need replacing.
If you have replaced the battery and the issue continues, please call our customer service team on 1800 200 633 and we’ll be happy to help.

Question 28

What's Logic e-liquid made of?

Accepted Answer

Logic e-liquids are made of five ingredients: propylene glycol, glycerol, water, flavourings and pharmaceutical-grade nicotine (with the exception of our nicotine free e-liquids). All ingredients are listed on the product labels. Our e-liquids are made in Europe and have excellent quality standards. Logic e-liquids are stamped with the CE mark which demonstrates the products meet all the applicable EU safety and environmental requirements.
Propylene Glycol is a colourless, odourless organic compound that’s recognised as non-toxic and safe, and ‘carries’ the flavouring in an e-liquid. It’s a humectant, which means it keeps things moist, so it evaporates easily and ensures a flavourful vape.
Vegetable glycerin is a clear, odourless liquid, extracted from plant oils using a process called hydrolysis. E-liquids with a high vegetable glycerin content produce large, thick clouds.

Question 29

What is PG and VG?

Accepted Answer

Propylene Glycol (PG) and Vegetable Glycerin (VG) are two of the four main ingredients in almost all e-liquids, along with nicotine and flavourings. PG and VG are used to help distribute the flavour and nicotine throughout the e-liquid.
PG is an organic compound and is almost odourless and colourless. It has a low viscosity which means it flows easily, similar to water. PG absorbs flavours more easily than VG, and so using higher amounts of PG in e-liquids tends to create a more concentrated taste.
VG is an organic based substance derived from plant extracts. Coconut oil, palm oil and even soy can be used to extract VG. Whilst this substance is also odourless and colourless; it does have a very subtle sweet flavour. VG has a higher viscosity than PG, so higher levels of VG create a thicker vape cloud that some, more experienced vapers prefer. It also tends to produce a less intense hit on the throat when inhaled.

Question 30

Do your products contain Diacetyl, Acetyl Propionyl, Acetoin Ethylene Glycol or Diethylene Glycol?

Accepted Answer

The exact recipes of our e-liquids are closely guarded secrets. However, we can confirm that our e-liquids do not contain Diacetyl, Acetyl Propionyl, Acetoin, Ethylene Glycol or Diethylene Glycol.

Question 31

Can I use e-cigarettes if I have a health condition?

Accepted Answer

Consult a healthcare professional before using any Logic product if you are on any medication. This product should not be used by young people and non-smokers, women who are pregnant or breast-feeding, or persons who are at risk of heart disease, high blood pressure, diabetes, hyperthyroidism or ulcers, or taking medicine for depression or asthma.
This product contains nicotine, nicotine is known to cross the placental barrier and so there may be risks for the foetus. This product may also contain ingredients that may cause allergic reactions in sensitive persons, please check the list of ingredients.
Using this product may cause hypertension, rapid heart rate, heavy breathing, loss of balance, pallor, nausea, abdominal pain, diarrhea, headache, dizziness, disturbed hearing and vision, mental confusion and weakness. It may also cause irritation of the throat and increased salivation.
If you experience any of the above effects, discontinue use of Logic and any other intake of nicotine products immediately and seek medical attention. Bring the leaflet to the medical personnel’s attention.

Question 32

Can I use/charge my e-cigarette after it immersed in water?

Accepted Answer

As with any electrical product, your e-cigarette or vape device should not be used after it has been immersed in water.

Question 33

I swallowed some e-liquid, is it dangerous?

Accepted Answer

Using a Logic e-cigarette no e-liquid should get in contact with your lips. If this occurs and only a few drops come into contact with your lips rinse with plenty of water. If Logic e-liquid is swallowed, immediately rinse the mouth and call a poison center or a doctor/physician. When seeking medical advice, have the product packaging or instruction leaflet at hand.

Question 34

I got e-liquid into my eyes, is it dangerous?

Accepted Answer

If Logic e-liquid comes in contact with your eyes immediately wash with plenty of water; seek medical advice if irritation develops or continues.

Question 35

What type of e-cigarette is Logic Compact?

Accepted Answer

Modern and pocket-sized, Logic Compact is a closed tank device that’s perfect for on-the-go vaping. Just click in one of the magnetic pods and you’re ready to vape.

Question 36

How do I use my Logic Compact?

Accepted Answer

Once you have purchased your Logic Compact and your Logic Compact e-liquid pods (sold separately) follow these steps to get started:
1. Remove the Logic Compact e-liquid pod (sold separately) from its protective packaging.
2. Click the pod into the top of the device until it clicks with the magnetic lock.
3. Activate the device with one puff.

Question 37

How do I recharge my Logic Compact battery?

Accepted Answer

To charge, insert the bottom of the device into the USB charger until it clicks with the magnetic lock.

Question 38

How do I know when my Logic Compact battery is charged?

Accepted Answer

The LED light will gradually turn on and off while it’s charging, and will stay lit when it’s charged.

Question 39

How long does the Logic Compact battery last before I need to recharge?

Accepted Answer

Logic Compact batteries have been specially designed to last for approximately one day between charges. Of course, this may vary depending on how much you vape and how you recharge the battery.

Question 40

What if the Logic Compact gets warm during use?

Accepted Answer

The Logic Compact Electronic Cigarette may become slightly warm during charging and during normal usage (due to the heating process). DO NOT use the Logic Compact if it becomes unusually hot to the touch and please contact the Logic Contact Centre on 1800 200 633.

Question 41

Can I use the Logic Compact while it's charging?

Accepted Answer

Logic Compact devices should not be used while they are charging.

Question 42

What are Logic Compact e-liquid pods?

Accepted Answer

Logic Compact pods contain e-liquid and are specially made for use with Logic Compact devices.

Question 43

How do I change my Logic Compact pod?

Accepted Answer

1. Remove the used Logic Compact e-liquid pod.
2. Click the pod into the top of the device until it clicks with the magnetic lock.
3. Activate the device with one puff.

Question 44

What should I do if it looks like my Logic Compact pod was already opened?

Accepted Answer

DO NOT use the Logic Compact e-liquid pods if the anti-tamper seal on the box appears to have been broken.

Question 45

Can I use Logic Compact pods with other manufacturers devices?

Accepted Answer

It is not possible to use Logic Compact pods with other brands of e-cigarette. Logic Compact pods are designed exclusively for use with the Logic Compact device.

Question 46

Reports on Vaping Situation in the US

Accepted Answer

We are aware that health authorities in the US are investigating possible cases of respiratory illnesses, which have been allegedly associated with vaping. At this point in time, only limited information has been released by investigating authorities. What we understand from media reports is that many of the patients acknowledged a history of vaping e-liquids containing THC (cannabis oil). It has also been reported that vitamin E acetate, a chemical related to cannabis oils, has been found in many of the samples analysed by the authorities.
Public Health England has reassured users about the quality and safety of e-cigarettes currently marketed in the UK saying, “Unlike the US, all e-cigarette products in the UK are tightly regulated for quality and safety by the Medicines and Healthcare Products Regulatory Agency and they operate the yellow card scheme, encouraging vapers to report any bad experiences,”.
In our Logic range of nicotine-containing products, we do not offer THC/cannabis e-liquids and we confirm that we do not use vitamin E acetate as an ingredient in our Logic e-liquids. All Logic e-liquids are subject to a robust product stewardship program, including toxicological assessments and quality control of all ingredients used. Only after having passed this thorough examination are Logic e-liquids released for sale.

Question 47

What if my Logic LQD gets warm during use?

Accepted Answer

Your Logic LQD may become slightly warm during charging and normal usage, due to its heating process.
DO NOT use your Logic LQD if it becomes unusually hot to the touch and please contact our customer service team on 1800 200 633.

Question 48

Can I use e-cigarettes during pregnancy?

Accepted Answer

Those who are pregnant should avoid nicotine completely, as it can cross through the placental barrier and cause potential risk to the foetus.
This product should not be used by young people and non-smokers, women who are pregnant or breast-feeding, or persons who are at risk of heart disease, high blood pressure, diabetes, hyperthyroidism or ulcers, or taking medicine for depression or asthma.

Question 49

Can I refill the Logic Compact pod with e-liquid?

Accepted Answer

DO NOT refill Logic Compact pods.

Question 50

How do e-cigarettes work?

Accepted Answer

An e-cigarette, e-cig, or vape is a battery-powered device that converts liquid into vapour. The liquid typically comes in different flavours, and usually contains nicotine. When you vape, a small heating element, called a coil, heats up the e-liquid, turning it into vapour that you can inhale.

Question 51

How do I clean my Logic Compact?

Accepted Answer

Clean the metallic parts of the battery and pod with a soft dry cloth before vaping. Always keep your Logic Compact device dry.

Question 52

Where can I vape?

Accepted Answer

There isn't one overall rule on where vaping is permitted in Ireland. Many companies, employers and owners of public venues have their own vaping rules, which may either restrict or prevent vaping.Some of Ireland's airports may allow vaping in designated smoking areas, but all ban vaping on flights. It's always best to check if any rules apply and to consider the people around you before you start vaping.

Question 53

I got e-liquid on my fingers, is it dangerous?

Accepted Answer

If Logic e-liquid comes in contact with skin gently wash with plenty of soap and water.

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